Professional Profile

Compliance and business development professional with experience in:

• Regulatory compliance
• Risk assessment
• Audits
• Team management
• Operational efficiency
• Compliance monitoring and documentation
• Staff training and cross-department coordination

Key Skills

• Team Management
• Communication & Active Listening
• Customer Service
• Team Building & Collaboration
• Emotional Intelligence
• Problem Solving
• Conflict Management
• Presentation Skills
• Leadership & Mentoring
• Training and Staff Development

Certifications

• Designate Compliance Professional (DCP)
• Associateship of the Chartered Institute of Bankers (ACIB)

Work Experience

Compliance Manager

Guaranty Trust Bank Ltd – Ogun State, Nigeria
Nov 2025 – Jan 2026

Responsibilities include:

• Managing branch compliance (AML/CFT, KYC/CDD, sanctions)
• Conducting risk assessments and reviews
• Monitoring transactions and regulatory reporting
• Strengthening documentation for high-risk relationships
• Delivering compliance training
• Working with audit and operations teams

Business Development Manager

Guaranty Trust Bank Ltd – Corporate Bank Mainland Division
Aug 2021 – Oct 2024

Key activities:

• Structured credit facilities for manufacturing clients
• Managed CBN intervention approvals
• Built C-suite client relationships
• Managed international trade transactions
• Led and coached account officers
• Achieved 106% of budgeted PBT for FY 2024

Head of Operations

Guaranty Trust Bank Ltd – Lagos
Jan 2009 – Jul 2021

Responsibilities:

• Managed branch operations (payments, FX, clearing, cash)
• Implemented internal controls and audits
• Led process improvements and technology rollouts
• Maintained ~98% ATM uptime
• Managed staff performance and training

Transaction Services Supervisor

Guaranty Trust Bank Ltd – Lagos
Aug 2007 – Dec 2008

• Backup and support officer to Head of Operations

Teller Captain / Vault & ATM Custodian

Guaranty Trust Bank Ltd – Lagos
Nov 2006 – Jul 2007

• Supervised teller operations
• Managed vault custody and ATM cash loading
• Prepared reconciliation reports
• Resolved customer issues

Unit Head – Customer Services

Guaranty Trust Bank Ltd – Lagos
Jul 2004 – Oct 2006

• Managed account opening documentation (KYC/AML)
• Prepared operational reports
• Led customer service team

Achievements

• Operations performance reviews consistently above 90%
• Led teams to exceed KPIs
• Resolved customer complaints within SLA

Education

• Data Analytics – Hibreed Station (2023)
• Project Management – Regenesys Business School (2022)
• Masters in Managerial Psychology – University of Lagos (2018)
• B.Agric (Hons), Second Class Upper Division – Olabisi Onabanjo University (1996–2002)

Professional Training

Examples include:

• Anti-Money Laundering and CFT training
• Emotional Intelligence
• Total Quality Management
• Cash Management
• Customer Service training
• Presentation skills
• Leadership training

Professional Membership

Associate Member – Chartered Institute of Bankers of Nigeria (CIBN)

References

Available upon request